A Qualitative Evaluation of Social Support by an Empathic Agent
نویسندگان
چکیده
This paper presents a qualitative study of the supportive behavior of an Embodied Conversational Agent (ECA) that provides social support to cyberbullying victims. The results indicate that social support is conveyed. In addition, we demonstrate a method that can be utilized to evaluate embodied agents for vulnerable target audiences (e.g., children), and in sensitive domains (e.g., cyberbullying).
منابع مشابه
Robin, an empathic virtual buddy for social support
In order to understand how Embodied Conversational Agents (ECAs) can be endowed with the emotional skills to provide social support to users, we developed Robin, an empathic virtual buddy for victims of cyberbullying.
متن کاملIdentify the Characteristics and Actions of Supporting Teachers from the Student's Viewpoint: Qualitative Analysis
The present study has been conducted to comprehensively investigate students' perceptions of teacher’s social support and characteristics and functions that lead to increased perception of teacher's social support. The study has been conducted with phenomenology approach by using qualitative content analysis. Statistical population included all female 11th graders in Torbat-e Heydariyeh. By pur...
متن کاملA BDI dialogue agent for social support: specification of verbal support types
An important task for empathic agents is to provide social support, that is, to help alleviate emotional distress. In this paper, we select five types of verbal social support (sympathy, compliment, encouragement, advice, and teaching) and present our implementation in a prototype dialogue agent.
متن کاملDo underlying attitudes affect users' subjective experiences?: the case of an empathic agent
In this paper, we present evidence that underlying attitudes, i.e., preconceived ideas about applications or domains, affect users’ experience of social support by an empathic virtual buddy that provides emotional support and practical advice to victims of cyberbullying. This effect might be a (partial) explanation for the inconclusive and contradictory results reported for the impact of emotio...
متن کاملتبیین ”فرآیند حمایت“ از بیماران سرطانی تحت شیمی درمانی: یک پژوهش کیفی
Abstract Objectives: Evaluating the meaning of support from the perspectives of cancer patients under chemotherapy, their families, nurses, and the oncologists, their concepts of “being support- ed” and “providing support” was assessed. Method: Data was collected through qualitative method and semistructured interviews of 10 patients and their families, and eight nurses and physicians with...
متن کامل